We deliver a complete range of options to meet your specific requirements and budget.
We provide around the clock REMOTE diagnostic and technical support.
Our Customer Support Centre operates 24x7, staffed by a team of:
software analysts
network engineers
customer support professionals
All our team members are IT system experts who speak plain language, not jargon. They will talk you through problems in a friendly and easy to understand manner. They will not confuse you with terms you don't understand.
Maintenance Options:
Single source multi-vendor network support.
24x7 maintenance contracts packages on 3, 6 or 12 months basis.
Network trained engineers who will visit your site on a call up basis.
Flexible or Fixed Time Response contracts - your choice of either
2, 4 or 8 hour lead-time.
Telephone support and assistance.
Information Updates and Software maintenance programs.
Remote Network Management and Monitoring.
Pro-active Monitoring and Management of Network Events.
